Refund policy
Exchange and return conditions
You have the right under Finnish consumer protection law to exchange or return all or part of your order within 14 days of receipt of your order. The right of return applies only to unused and saleable products in their original packaging. When returning a delivered order, please include your customer number(s) and contact details, as well as your account number for refund purposes.
Unclaimed package
Non-claiming is not the same as a refund or cancellation. For an unclaimed package for which no cancellation notice has been given, we will charge a fee corresponding to the delivery and return costs.
Return address:
Noin Company Ltd.
Huntutie 26
00950 Helsinki Finland
+358505442104
Problems
If a product is lost or damaged during transport or otherwise does not match your order, you must report the fault within 14 days to the parties listed in the exchange and return conditions. If the package is damaged in transit or by an intermediary, a claim must be made immediately.
You have the right under Finnish consumer protection law to exchange or return all or part of your order within 14 days of receipt of your order. The right of return applies only to unused and saleable products in their original packaging. When returning a delivered order, please include your customer number(s) and contact details, as well as your account number for refund purposes.
Unclaimed package
Non-claiming is not the same as a refund or cancellation. For an unclaimed package for which no cancellation notice has been given, we will charge a fee corresponding to the delivery and return costs.
Return address:
Noin Company Ltd.
Huntutie 26
00950 Helsinki Finland
+358505442104
Problems
If a product is lost or damaged during transport or otherwise does not match your order, you must report the fault within 14 days to the parties listed in the exchange and return conditions. If the package is damaged in transit or by an intermediary, a claim must be made immediately.